Success, Together
Fixing Broken Comms Across 8 Locations for Columbia Allergy
Fixing Broken Comms Across 8 Locations for Columbia Allergy
Fixing Broken Comms Across 8 Locations for Columbia Allergy
Columbia Allergy had outdated phone systems and disconnected sites. We moved them to a clean, modern VOIP solution across 8 locations, giving 100+ staff secure, fast communication they could finally count on.
Columbia Allergy had outdated phone systems and disconnected sites. We moved them to a clean, modern VOIP solution across 8 locations, giving 100+ staff secure, fast communication they could finally count on.
Columbia Allergy had outdated phone systems and disconnected sites. We moved them to a clean, modern VOIP solution across 8 locations, giving 100+ staff secure, fast communication they could finally count on.
MISSION-DRIVEN
The Challenge
The Challenge
Columbia Allergy’s outdated PBX phone system was breaking communication across clinics. Calls dropped, coordination lagged, and critical patient updates got delayed. They needed a real fix, not another patch.
Columbia Allergy’s outdated PBX phone system was breaking communication across clinics. Calls dropped, coordination lagged, and critical patient updates got delayed. They needed a real fix, not another patch.
Columbia Allergy’s outdated PBX phone system was breaking communication across clinics. Calls dropped, coordination lagged, and critical patient updates got delayed. They needed a real fix, not another patch.
Our Process
How We Made It Happen
Here’s what we used to fix the chaos and get their stack actually working.
VOIP Integration
We set up secure VOIP across all locations, replacing outdated systems with tools that actually worked.
VOIP Integration
We set up secure VOIP across all locations, replacing outdated systems with tools that actually worked.
Project Management
We managed the full rollout to hit every deadline and keep daily operations running smoothly.
Project Management
We managed the full rollout to hit every deadline and keep daily operations running smoothly.
Training & Development
We trained their staff fast, with tools and support that made adoption simple, not stressful.
Training & Development
We trained their staff fast, with tools and support that made adoption simple, not stressful.
Network Configuration
We rebuilt the clinic network so communication stayed secure and stable across every site.
Network Configuration
We rebuilt the clinic network so communication stayed secure and stable across every site.
Data Security
We locked down patient data with healthcare-grade encryption and call protections.
Data Security
We locked down patient data with healthcare-grade encryption and call protections.
User Experience Design
We simplified the interface so staff could focus on care, not figuring out the phones.
User Experience Design
We simplified the interface so staff could focus on care, not figuring out the phones.
Solution, Not Just Strategy
The Project Solution
The Solution
We rolled out the VOIP upgrade in phases to avoid disruption and make training quick for their team. Everything was tailored to meet HIPAA standards and healthcare workflows, with no patchwork setups, just clean integration that worked from day one.
The Solution
We rolled out the VOIP upgrade in phases to avoid disruption and make training quick for their team. Everything was tailored to meet HIPAA standards and healthcare workflows, with no patchwork setups, just clean integration that worked from day one.
Results
After launch, Columbia Allergy saw faster communication, fewer missed calls, and smoother internal coordination. Advanced tools like video calls and mobile access gave staff more flexibility, and patients noticed the difference.
Results
After launch, Columbia Allergy saw faster communication, fewer missed calls, and smoother internal coordination. Advanced tools like video calls and mobile access gave staff more flexibility, and patients noticed the difference.
Conclusion
Conclusion
Conclusion
Our work with Columbia Allergy proves what happens when broken comms get the right fix. Tailored VOIP, secure integration, and a better workflow for healthcare teams. One clean stack, zero chaos.
Our work with Columbia Allergy proves what happens when broken comms get the right fix. Tailored VOIP, secure integration, and a better workflow for healthcare teams. One clean stack, zero chaos.
Our work with Columbia Allergy proves what happens when broken comms get the right fix. Tailored VOIP, secure integration, and a better workflow for healthcare teams. One clean stack, zero chaos.
Got a Stack to Fix or Build?
We help modern teams move faster with better systems, automation, and real support. Let’s build something smarter.
Got a Stack to Fix or Build?
We help modern teams move faster with better systems, automation, and real support. Let’s build something smarter.
Got a Stack to Fix or Build?
We help modern teams move faster with better systems, automation, and real support. Let’s build something smarter.